Our primary customer base consists of wholesalers and distributors, hence we typically stock at least 3,000 units of each drone model, with popular models exceeding 10,000 units.

1. For orders under 1,000 units: We ensure dispatch within 24 hours, meaning orders placed today will ship by tomorrow.
2. For orders between 1,000 and 5,000 units: Shipping will be arranged within 3 to 7 days, depending on the order specifics.
3. For orders between 5,000 and 10,000 units: Shipping will be scheduled within 7 to 15 days, based on customer requirements and order sequencing.

1. Raw Material Inspection: Ensuring quality and reliability from the source.
2. Electromagnetic Compatibility Testing: Guaranteeing stable communication and control functions in complex electromagnetic environments.
3. Structural Integrity Testing: Assessing the strength and durability of key components like the airframe and battery to ensure structural safety.
4. Navigation and Control System Testing: Evaluating the positioning accuracy, stability, and reliability of the navigation system and optimizing flight control algorithms.
5. Software and Data Security Testing: Ensuring the confidentiality, integrity, and availability of data transmission to prevent data breaches or tampering.
6. Environmental Adaptability Testing: Testing the drone’s adaptability to high and low temperatures, rain, and vibration.
7. Electromagnetic Interference Testing: Checking the drone’s resistance to interference in electromagnetic environments.
8. Battery System Testing: Assessing battery performance indicators such as charging time, discharge capacity, and cycle life.
9. Environmental Adaptability Trials: Including high and low temperature, rain, humidity, vibration, and shock tests.
10. Appearance Inspection: Inspecting the exterior of the photography drone for any visible scratches, deformations, or damages.
11. Dimension Measurement: Measuring the dimensions of the photography drone to ensure they meet standard requirements, including length, width, and height.
12. Weight Measurement: Weighing the photography drone to ensure it meets standard requirements for flight stability.
13. Battery Performance Testing: Testing battery capacity, charging time, discharge time, and other performance indicators to ensure endurance and safety.
14. Flight Performance Testing: Assessing flight height, speed, and duration to ensure stable and reliable flight performance.
15. Remote Controller Performance Testing: Testing signal strength, control distance, and precision of the remote controller for ease of operation and reliability.
16. Safety Performance Testing: Testing crash resistance, fire resistance, and drop resistance to ensure safety during use.

The longest unconditional return policy in this industry – 90 days for unconditional returns.

1. Customers who find quality issues with the photography drone within 90 days of receipt can apply for returns or exchanges at any time.
2. Once confirmed as a quality issue, A CAT TECH will immediately initiate the return or exchange process to ensure no loss to the customer.
3. For quality issues discovered after 90 days, please contact your sales representative or directly reach out to our after-sales department at complaint@acattech.com for assistance.

A CAT TECH accepts custom requests

1. Simple customizations such as logos and colors on existing models require a minimum order quantity of 10,000 units.
2. For other customizations, such as new mold development, please contact your sales representative for further discussion.

1. Where is your company located, and can I visit?
   Our company and factory are located in the Balin Industrial Zone, Longhu District, Shantou City, Guangdong Province. We welcome visits at any time.
   You can take international flights to Shenzhen or Guangzhou, and we will arrange a dedicated vehicle to pick you up and take you to the factory.
2. Are you recruiting agents? What are the dealer benefits and application conditions?
   Yes, our main customers include wholesalers, distributors, retailers, and agents. For specific policies in each country and region, please consult your sales representative. If you have not yet cooperated with us and want to know our specific policies, please click here to send us the relevant information, and our sales team will contact you within 24 hours on working days.
3. Can I get your samples first?
   Yes. To experience the quality and stability of our products, we recommend taking a box of drones (24 units) for testing. If you have any questions or needs after testing, please contact your sales representative in a timely manner.
4. How long does it take to receive a response to my inquiry?
   We respond within 24 hours on working days.
5. Do your products support third-party testing?
   Yes, we support you taking our products to any third-party professional testing institution you trust for testing. We have already undergone tests such as CE certification. If you need more information, please click here.